Privacy Policy for @office_app_bot
"Office Apps" (hereinafter referred to as the "Company") provides this Privacy Policy for users of the Telegram bot @office_app_bot (hereinafter referred to as the "Bot") to inform them about the collection, use, and protection of personal data.
Using the Bot implies acceptance of this Privacy Policy.
Information Collection
1.1. Telegram Profile Data.
During interaction with the Bot, the unique Telegram user ID, username, profile photo, and other data available through the Telegram API are collected. This data is used solely to identify the user and provide the requested services.
1.2. Financial Information.
When performing transactions (e.g., cryptocurrency exchanges, energy purchases, salary payments, and other services), data on cryptocurrency wallets and transactions are collected. This data is processed exclusively to fulfill user requests and comply with legal requirements related to anti-money laundering (AML) and Know Your Customer (KYC) checks.
1.3. Bot Activity Data.
Information about user actions in the Bot, including commands sent and operations performed, is collected. This data is used solely to ensure the functioning of the service and to fulfill user requests.
1.4. Logging.
Interactions with the Bot are recorded to ensure security and improve service quality.
Data Usage
The collected data is processed for strictly limited purposes:
2.1. Service Provision.
The information is used solely to provide the Bot's functionality, process transactions, and deliver services to users.
2.2. Legal Obligations.
The data may be used to comply with legal requirements and fulfill requests from law enforcement agencies, as well as obligations under AML and KYC laws.
Confidentiality and Transfer of Data to Third Parties
The Company strictly adheres to the principles of confidentiality and ensures the protection of users' personal data. Data is shared with third parties only in the following cases:
3.1. Legal Requirements.
Personal data may be shared with competent authorities upon request from law enforcement or other government agencies in accordance with applicable law. The Company does not use or disclose user data for any other purposes.
3.2. Use of Third-Party Services.
If necessary to conduct mandatory checks (e.g., AML/KYC), data may be shared with third-party services. The transfer of information is carried out in the minimum amount necessary to complete such checks.
Data Retention
The Company retains user data for the period necessary to fulfill the purposes outlined and to meet legal obligations. The retention period may be extended when required to comply with regulatory requirements or obligations to provide information to law enforcement.
Data Security
The Company takes all necessary measures to protect users' personal data from unauthorized access, modification, or deletion. However, full security during the transmission of data over the internet, including via Telegram, cannot be guaranteed.
User Rights
6.1. Access and Correction of Data.
Users have the right to request access to their information stored in the system, as well as to request corrections or deletions. Such requests can be submitted through the Bot’s official contact channel.
6.2. Data Deletion.
Users have the right to request the deletion of their data. Requests for deletion will be considered in accordance with applicable laws and data retention obligations.
Changes to the Privacy Policy
The Company reserves the right to amend this Privacy Policy. Changes take effect upon the publication of the new version of the Privacy Policy. Continued use of the Bot after changes are made is considered acceptance of the updated Policy.
Contact Information
For questions regarding the Privacy Policy, please contact:
- Legal name of the company: ООО "Sooda Group"
- Legal address: Kyrgyzstan, Bishkek, Logvinenko St., 14
- Telegram: @office_app_bot